Privacy Policy

Last updated: October 12, 2026

Shoulder Pants respects your privacy. This Privacy Policy explains what information we collect when you visit shoulderpants.com, place an order, contact us, or otherwise use our website, and how that information may be used and shared.

Information We Collect

We may collect information you provide directly to us, including:

Your name
Billing and shipping address
Email address
Phone number, if provided
Order and purchase information
Account information, if you create an account
Messages or information you submit through our contact forms or customer-support communications

We may also automatically collect certain technical information when you use our website, such as:

IP address
Browser and device information
Pages viewed
Referring website
Approximate location based on IP address
Shopping-cart activity
Cookie and similar technology information
Information about how you interact with our website and advertising

How We Use Your Information

We may use the information we collect to:

Process and fulfill orders
Process payments
Ship products
Provide order confirmations and shipping updates
Respond to questions and customer-service requests
Process refunds, replacements, and other order-related requests
Maintain and improve our website
Prevent fraud, abuse, and security problems
Maintain business, tax, and accounting records
Measure website traffic and advertising performance
Show or measure advertising where permitted by law
Comply with legal obligations

Orders and Fulfillment

Shoulder Pants uses third-party service providers to operate the store and fulfill orders.

Information necessary to complete your order may be shared with service providers involved in payment processing, printing, fulfillment, shipping, website hosting, and related services.

For example, information such as your name, shipping address, ordered products, and other necessary order details may be provided to our print and fulfillment providers so your order can be produced and delivered.

These service providers receive only the information reasonably necessary to perform their services.

Payment Information

Payments are processed through third-party payment processors, including Stripe and payment services made available through our WooCommerce store.

Shoulder Pants does not directly store your complete credit or debit card number.

Payment processors may collect and process payment information according to their own privacy policies and security practices.

WooCommerce

Our online store uses WooCommerce.

When you place an order or use store features, WooCommerce may process information including your name, contact information, billing and shipping addresses, order information, account information, IP address, and other information necessary to operate the store.

WooCommerce also uses cookies and related technologies to provide functions such as maintaining your shopping cart and remembering store activity.

Print and Fulfillment Services

Shoulder Pants uses third-party print-on-demand and fulfillment providers, including Printify and its fulfillment partners, to manufacture and ship products.

We may provide these services with information necessary to complete your order, including your:

Name
Shipping address
Ordered products
Order number
Other information necessary for production and delivery

Cookies and Similar Technologies

Shoulderpants.com uses cookies and similar technologies.

Cookies may be used to:

Keep items in your shopping cart
Maintain website and checkout functionality
Remember certain preferences
Improve website performance
Understand how visitors use the site
Measure advertising effectiveness
Help prevent fraud and abuse

Some cookies are necessary for the website and store to function properly.

Other cookies may be used for analytics or advertising purposes.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect features of the website, including shopping-cart or checkout functionality.

Analytics and Advertising

We may use services provided by companies such as Google to understand website traffic, measure advertising performance, and advertise Shoulder Pants products.

These services may use cookies, pixels, device identifiers, or similar technologies to collect information about visits to our website and interactions with advertisements.

Google Merchant Center and Google Ads require merchants to collect and handle personal information responsibly and securely.

Depending on your location and applicable law, you may have choices regarding certain analytics or advertising technologies.

Email Communications

If you provide your email address when placing an order, we may use it for transactional communications such as:

Order confirmations
Payment information
Shipping updates
Customer-service messages
Refund or replacement information

If you separately choose to receive marketing emails, we may also send information about products, promotions, or new releases.

You may unsubscribe from marketing emails using the unsubscribe option provided in those messages.

Transactional messages relating to an existing order may still be sent when necessary.

How We Share Information

We may share personal information with companies that help us operate Shoulder Pants, including:

Payment processors
Printing and fulfillment providers
Shipping carriers
Website hosting providers
Ecommerce service providers
Fraud-prevention and security providers
Analytics providers
Advertising providers
Professional advisers when necessary
Government agencies or other parties when legally required

We do not sell your personal information for money.

We may share limited information with analytics or advertising providers when necessary to measure website use or advertising performance, subject to applicable privacy laws and available privacy choices.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Order and transaction records may be retained longer when necessary for:

Tax records
Accounting
Fraud prevention
Customer-service history
Legal obligations
Resolving disputes

WooCommerce also provides controls for managing customer-data retention and deletion.

Protecting Your Information

We use reasonable administrative and technical safeguards designed to protect personal information.

Our website uses HTTPS encryption to protect information transmitted between your browser and our website.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Your Privacy Choices

Depending on where you live, you may have the right to request that we:

Provide information about personal information we maintain about you
Correct inaccurate information
Delete certain personal information
Restrict or object to certain uses of personal information
Provide a copy of certain information
Honor applicable advertising or data-sharing opt-out rights

Some information may need to be retained when required for legal, tax, accounting, fraud-prevention, or transaction-record purposes.

To make a privacy request, contact us using the information below.

Children’s Privacy

Shoulder Pants is not intended to knowingly collect personal information from children under the age of 13.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

Third-Party Websites

Our website may contain links to websites or services operated by other companies.

Shoulder Pants is not responsible for the privacy practices or content of third-party websites. Their collection and use of information is governed by their own privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When the policy is updated, the revised version will be posted on this page and the “Last updated” date will be changed.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, contact:

Shoulder Pants
Email: support@shoulderpants.com
Website: https://shoulderpants.com/

Additional business contact information is available on our Contact page.